Nakshatram (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website hosted on the Zalient e-commerce platform.
By using our website, you agree to the practices described below.
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1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
Personal Information
Full Name
Email Address
Phone Number
Shipping Address
Birth Details (Date, Time, Place of Birth)
Payment Information
Payment transactions are processed securely through third-party payment gateways including:
Fonepay
eSewa
Khalti
Mobile Banking
We do not store your full payment credentials.
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2. How We Use Your Information
We use your information to:
Process and deliver your personalized Nakshatram calendar
Customize your Astro-Tarot calendar based on your birth details
Communicate order confirmations and shipping updates
Respond to customer inquiries
Send promotional emails, SMS, or WhatsApp updates (only if applicable)
Improve our products, services, and website experience
Your birth details are used strictly for personalization purposes.
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3. Marketing Communication
We may send you:
Email newsletters
Promotional offers
SMS updates
WhatsApp updates
You may unsubscribe or opt out of marketing communications at any time.
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4. Cookies & Tracking Technologies
Our website, hosted on Zalient, may use cookies and similar tracking technologies to:
Improve website functionality
Analyze traffic and visitor behavior
Enhance user experience
These tools may include analytics services and basic tracking technologies. You can control cookie preferences through your browser settings.
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5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sensitive payment information is processed through secure third-party payment gateways.
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6. Shipping & International Orders
We ship across Nepal. International shipping may be arranged upon request.
For international orders, additional shipping or customs details may be required.
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7. Guest Checkout
Customers are not required to create an account to make a purchase. We only collect necessary information required to process and fulfill orders.
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8. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Maintain business records
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9. Your Rights
You may request to:
Access your personal data
Correct inaccurate information
Request deletion of your data (subject to legal obligations)
To make such a request, please contact us at:
[email protected]
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
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11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Business Name: Nakshatram
