Thank you for choosing Nakshatram.
Nakshatram is a fully personalised astro-tarot calendar prepared exclusively based on the birth details provided by each individual customer. Due to the customised nature of the product, our return policy is outlined below.
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1. Personalised Product Policy
Each Nakshatram calendar is uniquely designed and printed for one specific individual.
Because of this:
The product cannot be reused, resold, or reassigned to another person.
Orders are not eligible for return once production has begun.
We do not accept returns based on change of mind or personal preference.
All sales are final.
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2. Non-Returnable Items
The following are strictly non-returnable:
Personalised Nakshatram calendars
Digital copies (if provided upon request)
Orders with correctly printed details as submitted by the customer
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3. Incorrect Information Provided by Customer
Customers are solely responsible for providing accurate birth details, including:
Date of birth
Time of birth
Place of birth
Nakshatram is not responsible for errors resulting from incorrect or incomplete information submitted during checkout.
Orders will not be eligible for return or replacement in such cases.
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4. Damaged or Defective Product
We take utmost care in packaging and shipping. However, if you receive a product that is:
Physically damaged during delivery, or
Defective due to a printing error on our end
You must:
Notify us within 48 hours of receiving the product
Provide clear photos of the damaged or defective item
Upon verification, we may offer a replacement of the same order.
Shipping costs for replacements in verified damage cases will be handled accordingly.
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5. Shipping & Delivery Charges
Shipping charges are borne by the customer.
Delivery timelines depend on the courier service used.
We are not responsible for courier delays, customs delays, or force majeure events.
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6. Contact for Return-Related Queries
For any concerns regarding your order, please contact us through the official communication channels listed on our website.
